herodash workspace
One Inbox for Every Conversation
Phone, email, chat, WhatsApp, social — all in one place. AI-powered suggestions help agents respond faster and better.
Unified Inbox
All24 Calls8 Chat10 Email6
Missed call - callback requested
?Puedo hacer un cambio de pedido?
RE: Partnership inquiry
channels
Every Channel, One Workspace
Stop switching tabs. Handle all conversations from a single interface.
Phone Email Live Chat WhatsApp Facebook Instagram LINE SMS
what agents get
1
AI-Powered Suggestions
Real-time response suggestions based on conversation context. Agents click to insert, customize if needed, and send.
2
Auto Translation
Agents type in English, customers receive in their language. Smooth multilingual support for any team.
3
Real-Time Analytics
Live dashboards show queue depth, wait times, agent performance, and CSAT scores. Drill down to conversation level.
4
Smart Routing
Route conversations to the right agent based on skills, language, workload, and customer value. No manual assignment.
5
Canned Responses
Instant access to pre-approved responses. Organized by category, searchable, with personalization tokens.
6
Tagging & Categorization
Auto-tag conversations by topic, sentiment, and outcome. Build a searchable knowledge base from real interactions.
7
Team Collaboration
Internal notes, @mentions, conversation handoffs. Collaborate smoothly without customers seeing.
8
Quality Monitoring
AI-powered QA scores every conversation. Supervisors get alerts on issues and coaching opportunities.
integrations
Works With Your Stack
Connect to your existing tools. No data silos.
HeroDash
Salesforce Shopify Zendesk Zapier
pricing
Simple Per-Agent Pricing
Team
$29/agent/mo
Up to 10 agents
Popular
Business
$49/agent/mo
Unlimited agents
Enterprise
Custom
Volume discounts
start
Ready to Unify Your Inbox?
See HeroDash Workspace in action with a personalized demo.