veterinary

Pet parents panic. Your phone should not make it worse.

AI agents handle appointment booking, vaccination reminders, and medication questions in 65+ languages, while veterinary-trained specialists manage urgent triage calls.

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how it plays out

Real contacts, minute by minute.

Phone English

"My dog ate chocolate — what do I do?"

Toxin ingestion calls require immediate and accurate triage

AI asked breed, weight, type of chocolate, and amount consumed
Ran triage protocol and determined emergency visit was warranted
Booked immediate slot at nearest partner emergency clinic
Texted driving directions and what to bring

Emergency triaged pet seen within 30 minutes

Web Chat Spanish

"Is my cat due for vaccinations?"

Vaccine reminders drive preventive care revenue

AI pulled pet record by owner name and pet name
Identified that rabies and FVRCP boosters were overdue
Offered three available appointment slots this week
Owner booked Wednesday afternoon and received confirmation

Vaccines scheduled overdue pet brought current

SMS Mandarin

"How do I give my dog this ear medication?"

Post-visit medication questions are common and time-consuming

AI identified the prescribed ear medication from recent visit notes
Sent step-by-step application instructions with images
Reminded owner of dosage frequency and duration
Offered to schedule follow-up if symptoms did not improve

Instructions delivered no callback needed

WhatsApp Portuguese

"I need to board my dog next month"

Boarding inquiries require availability checks and vaccine verification

AI checked boarding availability for requested dates
Verified vaccination records were current for boarding requirements
Flagged that bordetella vaccine needed updating before stay
Booked boarding and scheduled vaccine appointment for the week before

Boarding reserved vaccine gap caught proactively

the team behind it

Faces, not a queue.

real members of the global team

Veterinary-Trained Coordinators

Species-specific triage protocols for dogs, cats, and exotics
Veterinary practice management software navigation
Post-surgical care instruction delivery and follow-up scheduling

65+ Languages

Native-speaking agents in English, Spanish, Mandarin, and 60+ more
Real-time AI translation for rare language pairs
Cultural context training for every market we serve

Follow-the-Sun Coverage

Operations in Philippines, Colombia, Pakistan, and 6 more countries
Smooth handoff between time zones with shared context
Holiday and weekend coverage without overtime costs

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Give pet parents the answers they need, instantly

See how veterinary practices reduce call abandonment and keep appointment books full

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