warehousing

Orders Stack Up While Your Warehouse Team Answers Phones

AI agents and warehouse-trained specialists handle inventory inquiries, receiving coordination, and fulfillment status updates in 65+ languages — so your team stays on the floor, not on hold.

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how it plays out

Real contacts, minute by minute.

Email English

"Can you confirm receipt of our inbound shipment from yesterday?"

Receiving confirmation for inventory planning

AI cross-references inbound ASN with receiving dock logs
Confirms quantities received and identifies any discrepancies
Updates inventory management system with received stock levels
Sends receiving report with timestamps and photos to shipper

Confirmed in 2 min Inventory updated

Phone Spanish

"How many units of SKU-4821 do we have available to ship?"

Real-time inventory availability check

AI queries warehouse management system for current stock levels
Subtracts allocated and reserved quantities from total on-hand
Reports available-to-promise quantity and warehouse location
Offers to create pick ticket if customer wants to place order

Instant availability Order placed

WhatsApp Thai

"Our pick-and-pack order has wrong items in box three"

Fulfillment accuracy issue

AI pulls packing list and order details for the specific box
Identifies the mispicked items and correct replacements needed
Coordinates with floor team to pack replacement box immediately
Sends updated tracking for corrected shipment to customer

Corrected same day Accuracy restored

Live Chat Korean

"We need to schedule a bulk pickup for 200 pallets next Tuesday"

Large outbound coordination request

AI checks dock scheduling and available loading bays for Tuesday
Reserves loading window and assigns forklift crew for the pickup
Generates bill of lading and pallet count documentation
Sends pickup confirmation with dock assignment and time window

Dock reserved Pickup scheduled

the team behind it

Faces, not a queue.

real members of the global team

Warehouse Operations Specialists

Inventory management including cycle counts, stock adjustments, and availability reporting
Receiving and put-away coordination with inbound shipment verification
Pick-pack-ship fulfillment oversight with accuracy tracking and exception handling

65+ Languages

Native-speaking agents in English, Spanish, Mandarin, and 60+ more
Real-time AI translation for rare language pairs
Cultural context training for every market we serve

Follow-the-Sun Coverage

Operations in Philippines, Colombia, Pakistan, and 6 more countries
Smooth handoff between time zones with shared context
Holiday and weekend coverage without overtime costs

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Keep Your Team on the Floor, Not the Phone

See how AI handles warehouse inquiries so your operations keep moving.

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