chiropractic

Patients in pain do not want to navigate a phone tree

AI agents manage appointment scheduling, insurance verification, and treatment plan questions in 65+ languages, while chiropractic-trained specialists handle injury assessments and care coordination.

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how it plays out

Real contacts, minute by minute.

Phone English

"I threw out my back and need to be seen today"

Acute pain calls need same-day access or patients go elsewhere

AI assessed urgency and determined same-day visit was appropriate
Found an opening at 3:30pm with Dr. Chen
Collected basic information about injury mechanism
Booked appointment and texted patient intake forms to complete

Same-day appointment patient seen before end of day

Web Chat Spanish

"How many visits does my plan cover?"

Chiropractic visit limits vary widely by insurance plan

AI collected insurance plan name and member ID
Queried benefits database for chiropractic visit limits
Informed patient of remaining covered visits this year
Offered to schedule next appointment before benefits reset

Benefits explained next visit scheduled proactively

SMS Mandarin

"Should I use ice or heat after my adjustment?"

Post-visit care questions are common and follow standard protocols

AI identified the type of adjustment from today's visit notes
Provided ice vs. heat recommendation based on treatment type
Included recommended duration and frequency guidelines
Reminded patient of their next scheduled appointment

Care instructions delivered no staff callback required

Phone Vietnamese

"I was in a car accident and need to start treatment"

Auto accident cases involve specific insurance and documentation

AI gathered accident date, injury areas, and auto insurance info
Explained the personal injury documentation process
Transferred to patient coordinator for case setup
Coordinator scheduled initial exam and opened PI case file

Case intake completed PI documentation started immediately

the team behind it

Faces, not a queue.

real members of the global team

Chiropractic Care Coordinators

Personal injury and auto accident case intake procedures
Treatment plan compliance tracking and reactivation outreach
Multi-modality scheduling for adjustment, therapy, and rehab visits

65+ Languages

Native-speaking agents in English, Spanish, Mandarin, and 60+ more
Real-time AI translation for rare language pairs
Cultural context training for every market we serve

Follow-the-Sun Coverage

Operations in Philippines, Colombia, Pakistan, and 6 more countries
Smooth handoff between time zones with shared context
Holiday and weekend coverage without overtime costs

compliance

HIPAA & Chiropractic Compliance

Business Associate Agreement (BAA)
Patient treatment record confidentiality
Encrypted communication for clinical data
State chiropractic board regulation adherence

start

Get patients on the table, not stuck on hold

See how chiropractic offices increase same-day bookings and improve patient retention

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