Callnovo
EN中文ES
Get a Quote
Industries
Healthcare & Wellness
HealthcareDental PracticesPharmacyVeterinary & Pet CareFitness & WellnessSenior CareHome HealthOptometryDermatologyChiropracticPhysical Therapy
Financial Services
Banking & Credit UnionsInsuranceFinTech & PaymentsAccounting & TaxMortgage & LendingWealth ManagementCredit ReportingInvestment ServicesTax PreparationPayroll ServicesCommercial Lending
Technology
SaaS & SoftwareTelecommunicationsIT Services & MSPsGamingElectronicsCybersecurityAI & Machine LearningCloud ComputingIoT & Smart DevicesEdTechHealthTech
Retail & Ecommerce
Ecommerce & DTCAmazon SellerRetail StoresFashion & ApparelFood & BeverageLuxury & JewelrySubscription ServicesGrocery & DeliveryMarketplace PlatformsPet ProductsSporting GoodsHome Furnishing
Travel & Hospitality
Hotels & ResortsAirlines & AviationTravel AgenciesRestaurants & CafesEvent PlanningCar RentalCruise LinesTour OperatorsVacation RentalTheme ParksAirport Services
Logistics & Transportation
Logistics & Supply ChainShipping & FreightAutomotiveMoving & StorageWarehousing & DistributionFleet ManagementCourier & ExpressCold ChainRail TransportLast Mile DeliveryCustoms & Brokerage
Professional Services
Legal ServicesReal EstateProperty ManagementStaffing & RecruitmentConsultingEducation & eLearningArchitecture & DesignEngineeringMarketing AgenciesTranslation ServicesIT Outsourcing
Home & Local Services
HVACElectricalCleaning ServicesLandscapingPest ControlRoofing & ConstructionPlumbingPaintingGarage DoorsLocksmithPool Services
Beauty & Personal Care
Hair SalonsNail SalonsSpas & MassageCosmetics & SkincareTattoo & PiercingBarber ShopsEyebrow & LashMed SpaTanningFragrance
Government & Public Sector
GovernmentNonprofit & NGOEnergy & UtilitiesManufacturingAgricultureMilitary & DefensePublic TransitHealthcare AdministrationSocial ServicesEmergency ServicesWater & Sanitation
View All Industries →
Products
HeroDash — Unified CCaaS platform HeroVoice — AI receptionist, 65+ languagesHeroChat — Omnichannel AI repliesHeroScore — AI quality assuranceHeroCoach — Agent training & certificationHeroShift — Forecast, schedule, optimizeHeroTrack — Time clock & screen monitoringGlobal DID — Local numbers, 150+ countries See Pricing
Services
Hire Your TeamPay per Resolution Multilingual SupportManaged ServicesQuality Assurance See Pricing
How We ThinkCompliance
Company
About UsBlogCareersPartnershipFAQContact
EN中文ES
Get a Quote

car rental

Customers Land at the Airport and Nobody Picks Up the Phone

AI agents and multilingual specialists handle bookings, roadside issues, and vehicle swaps in 65+ languages — so every renter gets moving fast.

Get a coverage plan Compare with the current page ↗
Car Rental

how it plays out

Real contacts, minute by minute.

Phone German

"I just landed and my reserved car class isn't available"

Vehicle unavailability at pickup counter

  1. AI checks fleet availability at the airport location in real time
  2. Offers complimentary upgrade to next available vehicle class
  3. Updates reservation and prepares vehicle for immediate pickup
  4. Sends updated rental agreement and parking spot number to renter
Upgrade provided Renter satisfied
WhatsApp Spanish

"I got a flat tire on the highway, what do I do?"

Roadside emergency during rental period

  1. AI confirms rental agreement and roadside assistance coverage
  2. Dispatches roadside service to renter GPS location
  3. Provides estimated arrival time and safety instructions
  4. Coordinates replacement vehicle delivery if repair is not possible
Roadside help dispatched Renter safe
Web Chat Mandarin

"I need to extend my rental by three days"

Rental period extension request

  1. AI checks vehicle availability for extended dates at current location
  2. Calculates revised pricing with any applicable rate changes
  3. Extends rental agreement and updates insurance coverage
  4. Sends amended contract and revised return date confirmation
Rental extended Revenue captured
Email French

"I was charged for fuel but I returned the tank full"

Post-rental billing dispute

  1. AI retrieves vehicle return inspection report and fuel gauge reading
  2. Cross-references fuel receipt submitted by renter with return records
  3. Identifies system error in fuel level recording at return
  4. Issues refund for incorrect fuel charge and sends corrected invoice
Charge reversed Dispute resolved

the team behind it

Faces, not a queue.

Callnovo agentCallnovo agentCallnovo agentCallnovo agentCallnovo agent real members of the global team

Car Rental-Trained Specialists

  • Fleet management support including vehicle swaps, upgrades, and cross-location transfers
  • Roadside assistance coordination with towing, repair, and replacement vehicle dispatch
  • Billing resolution for fuel charges, damage claims, and toll disputes

65+ Languages

  • Native-speaking agents in English, Spanish, Mandarin, and 60+ more
  • Real-time AI translation for rare language pairs
  • Cultural context training for every market we serve

Follow-the-Sun Coverage

  • Operations in Philippines, Colombia, Pakistan, and 6 more countries
  • Smooth handoff between time zones with shared context
  • Holiday and weekend coverage without overtime costs

start

Get Renters on the Road Faster

See how AI resolves pickup problems and roadside calls in real time.

Get a quote