AI Receptionist Zero Missed Calls.
Zero Missed Calls.
Every Lead Captured.
In Any Language.
HeroVoice answers your business calls 24/7 in 100+ languages — qualifies leads, books appointments, and transfers complex calls to your team with full context. Optionally backed by our global human agent team, so you can focus on growth instead of support.
Incoming Call — Answered in 0.4s
New Caller
"Good morning! Thank you for calling Johnson & Associates. I can help you schedule a consultation or answer questions about our services. How can I assist you today?"
Lead Qualified Appointment Booked CRM Updated
See How HeroVoice Compares
The only AI receptionist built for global businesses.
| Feature | HeroVoice | Smith.ai | Ruby | Dialzara |
|---|---|---|---|---|
| Languages Supported | 100+ | 2 | English only | 10 |
| 24/7/365 Coverage | ✓ | ✓ | ✓ | ✓ |
| Human Backup Included | Global (100+ langs) | North America only | North America only | ✕ |
| Concurrent Calls | Unlimited | Limited | Limited | Unlimited |
| Pricing Model | Per-call (from $1.10) | Per-call ($1.90+) | Per-minute ($2.10+) | Per-minute |
| Human Backup Cost | Included free | Included (AI plan) | Included | None available |
| Auto Language Detection | ✓ | ✕ | ✕ | ✕ |
| Smart Spam Blocking | ✓ | ✓ | ✕ | ✓ |
| CRM Integration | ✓ | ✓ | ✓ | ✓ |
| Lead Qualification | ✓ | ✓ | Basic | Basic |
| Omnichannel (Phone + Chat + SMS) | ✓ | Separate product | ✕ | ✕ |
Every Missed Call Is a Lost Customer
The data is clear — if you're not answering, your competitors are.
62%
of business calls go unanswered
— Numa Research 2025 85%
of callers who can't reach you call a competitor instead
— BrightLocal Consumer Study $126K
average annual revenue lost to missed calls per SMB
— Dialora Industry Report Built-in Spam Shield
HeroVoice automatically detects and blocks robocalls, telemarketers, and known spam numbers — so you never pay for wasted calls.
What if every call was answered — in your caller's language — before the second ring?
Live in 24 Hours. No Code Required.
Three steps to never missing a call again.
1
Connect Your Number
Forward your existing business line or get a new one. Works with any phone system — no hardware, no IT team needed.
2
Train Your AI
Upload your FAQs, services, pricing, and booking rules. HeroVoice learns your business and speaks your brand voice.
3
Go Live 24/7
HeroVoice answers every call, qualifies leads, books appointments, and transfers complex calls with full context.
Smart Routing, Not Dumb Answering
HeroVoice handles different callers differently — just like your best receptionist would.
New Leads
Ask qualifying questions, capture contact info, check availability, and book a consultation — all before the caller hangs up.
Greet→ Qualify→ Book→ Notify Team
Existing Clients
Recognize returning callers, pull up their history, handle routine requests (reschedule, status update), and route to their assigned rep.
Identify→ Pull History→ Resolve or Route
Spam & Robocalls
Automatically detect and block known spam numbers, telemarketers, and robocalls. Zero wasted time, zero wasted money.
Detect→ Block→ Log & Ignore
When AI Meets Its Limits, Humans Step In — Free
HeroVoice handles 85%+ of calls autonomously. For the rest, our global team is ready — included in every plan at no extra cost.
Caller Requests a Person
Some callers simply prefer a human. HeroVoice detects this instantly and transfers with a warm introduction and full call summary — no repeating information.
Immediate transfer
AI Detects Complexity
Sensitive situations, emotional callers, or multi-step requests that need human judgment. HeroVoice recognizes when to escalate and passes complete context to the agent.
Smart escalation
Your Business Rules Say So
VIP clients, calls above a dollar threshold, specific topics — you define the rules. HeroVoice follows your playbook and routes exactly where you want.
Custom triggers
Our advantage: Unlike competitors with North America-only agents, Callnovo's 2,500+ human agents cover 100+ languages across every timezone. Your callers always reach someone who speaks their language — even at 3 AM.
Built for Your Industry
HeroVoice adapts to the way your business handles calls.
Law Firms
Client intake, conflict checks, appointment booking, and after-hours emergency routing.
35% more qualified consultationsMedical & Dental
Patient scheduling, insurance verification, prescription refill requests, and after-hours triage.
40% fewer no-showsHome Services
Emergency dispatch, quote requests, job scheduling, and follow-up coordination.
3x faster response timeReal Estate
Property inquiries, showing scheduling, lead capture, and multilingual buyer support.
28% more showings bookedE-Commerce
Order status, returns processing, escalation to support, and VIP customer routing.
60% fewer support ticketsFinancial Services
Account inquiries, appointment scheduling, compliance-safe call handling, and secure transfers.
50% reduced hold timesSee How HeroVoice Handles Real Calls
Industry-specific call scenarios showing how HeroVoice qualifies, books, and routes.
Caller
Hi, I was in a car accident last week and I need to speak with an attorney.
HeroVoice
I'm sorry to hear about your accident. I can help you schedule a free consultation with one of our personal injury attorneys. Can I get your full name to get started?
Caller
Sure, it's Michael Torres.
HeroVoice
Thank you, Michael. And could you briefly describe what happened — were there any injuries involved?
Caller
Yes, I have a back injury and the other driver was at fault.
HeroVoice
I understand. Based on what you've described, I'm going to connect you directly with Attorney Sarah Chen, who specializes in auto injury cases. She has availability tomorrow at 10 AM or 2 PM — which works better for you?
Outcome Lead qualified → Consultation booked → CRM updated → Attorney notified
Caller
I need to schedule a follow-up appointment with Dr. Patel.
HeroVoice
Of course! I can help you with that. May I have your name and date of birth so I can pull up your chart?
Caller
It's Jennifer Kim, June 15, 1988.
HeroVoice
Thank you, Jennifer. I see your last visit was on March 10th. Dr. Patel has openings on Thursday at 9 AM, Friday at 2:30 PM, or next Monday at 11 AM. Would any of those work?
Caller
Friday at 2:30 works.
HeroVoice
You're all set for Friday at 2:30 PM with Dr. Patel. I'll send a confirmation to your phone. Is there anything else I can help you with?
Outcome Patient verified → Appointment booked → Confirmation sent → EHR updated
Caller
My water heater is leaking everywhere! I need someone out here right away.
HeroVoice
I understand this is urgent. Let me get a technician dispatched to you immediately. Can I get your address and a callback number?
Caller
425 Oak Street, apartment 3B. My number is 555-0147.
HeroVoice
Got it. I'm flagging this as an emergency dispatch. While I contact our on-call plumber, can you locate the water shut-off valve near your heater and turn it clockwise to stop the flow?
Caller
Okay, I found it. It's off now.
HeroVoice
Great thinking. Our technician Dave is 20 minutes away and has your address. He'll call you when he's en route. I've sent his photo and truck details to your phone so you know who to expect.
Outcome Emergency flagged → Technician dispatched → ETA shared → Customer guided
Caller
Hola, necesito hacer una cita con el doctor.
HeroVoice
Hola, con mucho gusto le ayudo a programar su cita. ¿Me puede dar su nombre completo y fecha de nacimiento?
Caller
Soy Maria Gonzalez, 3 de marzo de 1975.
HeroVoice
Gracias, Maria. Veo que es paciente del Dr. Rivera. Tiene disponibilidad el jueves a las 10 de la mañana o el viernes a las 3 de la tarde. ¿Cuál le conviene más?
Caller
El viernes a las 3, por favor.
HeroVoice
Perfecto, su cita queda confirmada para el viernes a las 3 PM con el Dr. Rivera. Le enviaré una confirmación por mensaje de texto. ¿Necesita algo más?
Outcome Language auto-detected → Spanish conversation → Appointment booked → Bilingual confirmation
Choose Your Brand's Voice
Six AI voice personas — pick the tone that matches your business personality.
♀
Ava
Professional & WarmCalm, confident, ideal for law firms and financial services.
♂
Marcus
Friendly & EnergeticUpbeat and approachable, great for home services and retail.
♀
Sophia
Empathetic & PatientGentle and reassuring, perfect for medical and dental offices.
♂
James
Authoritative & ClearDirect and trustworthy, suited for enterprise and B2B.
♀
Luna
Casual & ModernRelaxed and conversational, a natural fit for startups and e-commerce.
♂
Carlos
Bilingual & VersatileSwitches seamlessly between English and Spanish mid-conversation.
Know Exactly What's Happening
Real-time analytics and call insights — see every call, every outcome, every trend.
Today's Calls 47 +12% vs yesterday
Leads Captured 18 38% conversion
Appointments Booked 11 23% of calls
Spam Blocked 9 19% of total
Call Volume — Last 7 Days
Recent Calls
LeadMichael T. — Personal Injury2m ago
BookedJennifer K. — Follow-up8m ago
SpamUnknown — Blocked15m ago
TransferDavid R. — Emergency22m ago
The Math Is Simple
Compare the cost of HeroVoice to hiring in-house — then see what missed calls are really costing you.
In-House Multilingual Receptionist
$5,000+/mo- 9-to-5 coverage only
- 1-2 languages max
- 1 call at a time
- Sick days, vacation, turnover
- No analytics or recordings
vs
HeroVoice AI Receptionist
From $99/mo- 24/7/365 coverage
- 100+ languages
- Unlimited concurrent calls
- Never calls in sick
- Full analytics & transcripts
- Human backup when needed
How Much Are Missed Calls Costing You?
Revenue You're Leaving on the Table $182,500 per year in missed calls
HeroVoice ROI 273x Pays for itself in 2 days
AI Speed + Human Warmth. One Price.
Every plan includes human backup at no extra cost — something competitors charge separately for.
Starter
$99/mo
50 calls included · $1.98/call
- 50 calls/month included
- 1 phone number
- 24/7/365 AI coverage
- Human backup included
- Lead capture & CRM sync
- Spam blocking & transcripts
- Email support
Extra calls: $2.50/call
Get Started Most Popular
Professional
$279/mo
200 calls included · $1.40/call
- 200 calls/month included
- 3 phone numbers
- 24/7/365 AI + human coverage
- Human backup included
- Appointment booking
- Custom call playbooks
- Advanced analytics
- Priority support
Extra calls: $2.00/call
Start Free TrialBusiness
$549/mo
500 calls included · $1.10/call
- 500 calls/month included
- 10 phone numbers
- 24/7/365 AI + human coverage
- Dedicated human agent team
- Custom integrations
- Dedicated success manager
- SLA guarantee
- Advanced reporting
Extra calls: $1.50/call
Contact SalesEnterprise
Custom
For multi-location & global teams
- Unlimited calls
- Unlimited numbers
- White-label option
- Custom AI training
- Dedicated multilingual agent team
- 99.99% uptime SLA
- HIPAA & SOC 2 compliance
Volume pricing available
Talk to UsHow does this compare? Smith.ai charges $97.50/mo for just 30 AI calls, or $292/mo for 30 human calls. HeroVoice gives you 50 AI calls with human backup for $99/mo.
All plans include: spam blocking, call recordings, transcripts, human backup, and a 30-day money-back guarantee.
Your Path to Zero Missed Calls
From signup to full production in under 30 days.
Week 1
Setup & Go Live
Connect your number, upload business info, configure call playbooks. Most businesses answer their first AI call within 24 hours.
Weeks 2–4
Optimize & Refine
Review call transcripts, fine-tune responses, adjust routing rules. Your dedicated success manager (Pro+ plans) helps maximize performance.
Month 2+
Full Production
HeroVoice runs autonomously. Monitor analytics, scale call volume, add numbers and languages as your business grows.
2M+ Calls handled
99.9% Uptime
<400ms Avg response time
100+ Languages
★★★★★
"We went from missing 40% of after-hours calls to capturing every single one. In the first month, HeroVoice booked 23 new consultations we would have lost — that's $46,000 in potential revenue from one month."
★★★★★
"Our no-show rate dropped from 35% to 12% because HeroVoice confirms and reminds patients automatically. Front desk staff used to spend 3 hours a day on phone calls — now they focus on in-office patients."
★★★★★
"Emergency response time went from 45 minutes to under 3. Last week HeroVoice dispatched a technician at 2 AM for a burst pipe — the homeowner said it saved them $15,000 in water damage."
Works With Your Tools
Native integrations with the tools you already use — plus REST API for custom setups.
REST API Custom
Frequently Asked Questions
Everything you need to know about HeroVoice.
General
How is this different from a basic IVR or phone tree?
Traditional IVRs force callers through rigid menus ("Press 1 for..."). HeroVoice has natural conversations — callers speak normally and the AI understands context, handles interruptions, asks follow-up questions, and takes action (books appointments, qualifies leads, routes calls).
What languages are supported?
HeroVoice supports 100+ languages with native-sounding voices, including English, Spanish, Mandarin, Cantonese, Hindi, Arabic, French, German, Japanese, Korean, Portuguese, and many more. It auto-detects the caller's language and responds accordingly — no menu selection needed.
How natural does it actually sound?
HeroVoice uses the latest neural voice synthesis — callers consistently rate it as natural and professional. Choose from 6 voice personas across different tones (professional, warm, friendly) to match your brand.
Setup & Technical
How long does setup take?
Most businesses are live within 24 hours. You forward your existing number (or get a new one), upload your FAQs and business rules, and HeroVoice starts answering. No code, no IT team, no complex integrations required.
What about my existing phone system?
HeroVoice works with any phone system. Simply set up call forwarding — no hardware changes, no software installation. It integrates with your existing CRM, calendar, and business tools via native connectors or Zapier.
Can it handle multiple calls simultaneously?
Yes — unlike a human receptionist, HeroVoice handles unlimited concurrent calls. No busy signals, no hold music, no missed calls. Every caller gets answered on the first ring, 24/7/365.
Security & Compliance
Is it HIPAA compliant?
Yes. HeroVoice is fully HIPAA compliant with encrypted call handling, PII masking in transcripts, and BAA agreements available. We also support SOC 2 compliance for financial services and legal verticals.
What happens when the AI can't handle a call?
HeroVoice seamlessly transfers to a live human agent with full conversation context — the caller never has to repeat themselves. You set the rules for when transfers happen: specific topics, caller sentiment, VIP callers, or any custom trigger.
Pricing & Value
Is HeroVoice worth the investment?
The average SMB loses over $100K/year to missed calls. HeroVoice typically pays for itself within the first week by capturing leads that would have gone to voicemail — or worse, to a competitor. Starting at $99/mo for 50 calls with human backup included, it's a fraction of hiring an in-house receptionist.
How does pricing work?
Each plan includes a set number of calls per month (50, 200, or 500). Every plan includes AI answering plus human backup at no extra cost. If you go over your included calls, you pay a small per-call overage fee. No hidden fees, no long-term contracts.
What happens when the AI hands off to a human?
It's included in your plan at no extra charge. When a call requires human judgment — a frustrated caller, a complex question, or your custom rules trigger it — HeroVoice seamlessly transfers to one of our live agents with full call context. The caller never repeats themselves. Unlike competitors who charge extra for human agents, ours are included.
How does HeroVoice compare to Smith.ai?
Smith.ai charges $97.50/mo for 30 AI-only calls, or $292/mo for 30 human-answered calls. HeroVoice gives you 50 calls with both AI and human backup for $99/mo — more calls, lower price, and 100+ languages instead of 2.
Still have questions? Talk to our team
Start Answering Every Call Today.
In Every Language.
Join thousands of businesses that never miss a call with HeroVoice.
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