fleet management

Drivers Are on the Road but Your Dispatch Desk Is Overwhelmed

AI agents and fleet-trained specialists handle driver inquiries, maintenance scheduling, and compliance tracking in 65+ languages — keeping your fleet moving and your back office calm.

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how it plays out

Real contacts, minute by minute.

Phone English

"My truck just broke down on I-95, I need roadside assistance"

Emergency breakdown requiring immediate dispatch

AI captures driver location via GPS and vehicle identification
Dispatches nearest roadside assistance vendor from preferred network
Notifies fleet manager and updates delivery schedule for affected route
Provides driver with vendor ETA and safety instructions while waiting

Help dispatched in 4 min Driver supported

SMS Spanish

"My hours of service are about to expire but I have one more stop"

HOS compliance pressure from driver

AI checks driver ELD data and remaining available driving hours
Calculates time needed for final delivery and mandatory rest break
Determines if delivery can be completed legally within remaining hours
Advises driver and notifies dispatch to reassign stop if needed

Compliance maintained Route adjusted

WhatsApp French

"When is my vehicle due for its next PM inspection?"

Preventive maintenance schedule inquiry

AI retrieves vehicle maintenance history and PM schedule
Checks current mileage against next service interval threshold
Books appointment at nearest approved maintenance facility
Sends confirmation with date, location, and loaner vehicle options

PM scheduled Downtime minimized

Email Portuguese

"We need fuel card reports for the entire southern region fleet"

Monthly fuel spending report request

AI generates fuel transaction report filtered by region and date range
Calculates per-vehicle consumption rates and flags anomalies
Compiles comparison against budget allocation and prior month
Sends formatted report with charts and exception highlights

Report delivered Costs tracked

the team behind it

Faces, not a queue.

real members of the global team

Fleet Operations Specialists

Emergency roadside assistance coordination and driver safety support
DOT compliance monitoring including hours of service, inspections, and licensing
Preventive maintenance scheduling and vehicle lifecycle cost tracking

65+ Languages

Native-speaking agents in English, Spanish, Mandarin, and 60+ more
Real-time AI translation for rare language pairs
Cultural context training for every market we serve

Follow-the-Sun Coverage

Operations in Philippines, Colombia, Pakistan, and 6 more countries
Smooth handoff between time zones with shared context
Holiday and weekend coverage without overtime costs

compliance

DOT & FMCSA Compliance

Your fleet operations stay compliant with federal transportation regulations.

Hours of Service (HOS) monitoring and alerts
Electronic Logging Device (ELD) compliance support
Driver qualification file management
Vehicle inspection and maintenance documentation
Drug and alcohol testing program coordination
CSA score monitoring and improvement tracking

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Keep Drivers Moving and Compliance Intact

See how AI manages fleet operations without overwhelming your dispatch desk.

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