Service · multilingual support
Speak Every Customer's Language
Native-speaking agents in 65+ languages. Not translations — real conversations that build trust and loyalty.
languages
65+ Languages. Native Speakers.
Your customers speak many languages. So do our agents.
Americas
- English (US, UK, AU)
- Spanish (Latin America, Spain)
- Portuguese (Brazil, Portugal)
- French (Canada, France)
Europe
- German
- French
- Italian
- Dutch
- Polish
- Russian
- +15 more
Asia Pacific
- Mandarin Chinese
- Cantonese
- Japanese
- Korean
- Vietnamese
- Thai
- Hindi
- +20 more
Middle East & Africa
- Arabic (MSA & dialects)
- Hebrew
- Turkish
- Farsi
- Swahili
- +10 more
why it matters
Why Multilingual Matters
72% Higher Satisfaction
Customers prefer support in their native language. It's not just preference — it drives loyalty.
Customers prefer support in their native language. It's not just preference — it drives loyalty.
2.5x Faster Resolution
No language barriers means clearer communication, fewer misunderstandings, faster fixes.
No language barriers means clearer communication, fewer misunderstandings, faster fixes.
40% More Revenue
Customers buy more from companies that speak their language. Opens new markets instantly.
Customers buy more from companies that speak their language. Opens new markets instantly.
"Adding Spanish and Mandarin support doubled our international sales within 6 months."
how it works
How We Deliver Multilingual Support
1 Language Matching
We match your needs with native-speaking agents who understand cultural nuances, not just vocabulary.
We match your needs with native-speaking agents who understand cultural nuances, not just vocabulary.
2 Product Training
Agents learn your products, brand voice, and procedures — in their language and yours.
Agents learn your products, brand voice, and procedures — in their language and yours.
3 Quality Assurance
Native QA reviewers monitor every language. Same standards, every conversation.
Native QA reviewers monitor every language. Same standards, every conversation.
4 Continuous Improvement
Regular calibration and coaching. Terminology updates. Performance tracking by language.
Regular calibration and coaching. Terminology updates. Performance tracking by language.
coverage
Follow the Sun Coverage
With delivery centers across Asia, Americas, and Europe, we provide true 24/7 support without overnight shifts.
Asia Pacific
00:00 - 08:00 UTC
Europe & Africa
08:00 - 16:00 UTC
Americas
16:00 - 00:00 UTC
start
Ready to Speak Your Customers' Language?
Tell us what languages you need. We'll build your multilingual team.