Service · multilingual support
Speak Every Customer's Language
Native-speaking agents in 65+ languages. Not translations — real conversations that build trust and loyalty.
SOC 2 aligned · Built to HIPAA & GDPR requirements
Backed by our global team of 2,500+ professionals.
languages
65+ Languages. Native Speakers.
Your customers speak many languages. So do our agents.
Americas
- English (US, UK, AU)
- Spanish (Latin America, Spain)
- Portuguese (Brazil, Portugal)
- French (Canada, France)
Europe
- German
- French
- Italian
- Dutch
- Polish
- Russian
- +15 more
Asia Pacific
- Mandarin Chinese
- Cantonese
- Japanese
- Korean
- Vietnamese
- Thai
- Hindi
- +20 more
Middle East & Africa
- Arabic (MSA & dialects)
- Hebrew
- Turkish
- Farsi
- Swahili
- +10 more
why it matters
Why Multilingual Matters
Customers prefer support in their native language. It's not just preference — it drives loyalty.
No language barriers means clearer communication, fewer misunderstandings, faster fixes.
Customers buy more from companies that speak their language. Opens new markets instantly.
"Adding Spanish and Mandarin support doubled our international sales within 6 months."
how it works
How We Deliver Multilingual Support
We match your needs with native-speaking agents who understand cultural nuances, not just vocabulary.
Agents learn your products, brand voice, and procedures — in their language and yours.
Native QA reviewers monitor every language. Same standards, every conversation.
Regular calibration and coaching. Terminology updates. Performance tracking by language.
coverage
Follow the Sun Coverage
With delivery centers across Asia, Americas, and Europe, we provide true 24/7 support without overnight shifts.
Asia Pacific
00:00 - 08:00 UTC
Europe & Africa
08:00 - 16:00 UTC
Americas
16:00 - 00:00 UTC
industries
Industries We Serve With Multilingual Support
From cross-border e-commerce to global SaaS platforms, we deliver native-language support tailored to your industry's unique requirements and compliance standards.
E-Commerce & D2C
Order tracking, returns, and pre-sale inquiries in every market language. Reduce cart abandonment and increase international conversion rates.
SaaS & Technology
Technical support, onboarding, and customer success in the languages your global user base speaks. Scale support without sacrificing quality.
Healthcare
HIPAA-aligned multilingual patient support, appointment scheduling, and insurance verification. Culturally sensitive communication for diverse populations.
Financial Services
Secure, regulation-aware support for banking, fintech, and insurance customers worldwide. Multilingual compliance documentation and KYC assistance.
See it in practice: how an Amazon seller cut response times with multilingual, AI-assisted support →
start
Ready to Speak Your Customers' Language?
Tell us what languages you need. We'll build your multilingual team.