dermatology

Patients are not going to wait six weeks just to ask a question

AI agents handle appointment scheduling, cosmetic consultation bookings, and insurance verification in 65+ languages, while dermatology-trained specialists manage clinical triage and treatment follow-ups.

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how it plays out

Real contacts, minute by minute.

Phone English

"I have a new mole that changed shape"

Skin change reports require prompt clinical prioritization

AI gathered details about mole location, color, and timeline of changes
Flagged as clinically urgent per triage protocol
Bypassed standard scheduling queue for priority slot
Booked patient within 48 hours and sent self-exam reference guide

Priority appointment booked seen within 48 hours

Web Chat Spanish

"I want to book a Botox consultation"

Cosmetic inquiries drive high-margin revenue for practices

AI presented available cosmetic consultation slots
Provided overview of consultation process and what to expect
Collected patient preferences for treatment areas
Booked consultation and sent pre-visit photo submission instructions

Consultation booked cosmetic revenue pipeline filled

SMS Mandarin

"My skin is reacting to the cream you prescribed"

Post-treatment reactions need timely clinical assessment

AI asked about reaction type, severity, and when it started
Determined reaction was mild irritation, not allergic emergency
Provided interim care instructions per protocol
Scheduled nurse callback within 2 hours for clinical follow-up

Interim guidance provided nurse callback scheduled

Phone Korean

"Does my insurance cover acne treatment?"

Insurance coverage confusion delays treatment decisions

AI collected insurance plan details and member ID
Verified dermatology benefits including copay for office visits
Confirmed that medical acne treatment was covered under plan
Offered to schedule initial acne consultation appointment

Coverage confirmed appointment booked same call

the team behind it

Faces, not a queue.

real members of the global team

Dermatology-Trained Coordinators

Skin condition triage using standardized dermatology assessment protocols
Cosmetic procedure scheduling and pre-treatment preparation guidance
Prior authorization for specialty medications and biologic therapies

65+ Languages

Native-speaking agents in English, Spanish, Mandarin, and 60+ more
Real-time AI translation for rare language pairs
Cultural context training for every market we serve

Follow-the-Sun Coverage

Operations in Philippines, Colombia, Pakistan, and 6 more countries
Smooth handoff between time zones with shared context
Holiday and weekend coverage without overtime costs

compliance

HIPAA & Dermatology Compliance

Business Associate Agreement (BAA)
Patient photo and medical image data protection
Encrypted clinical communication channels
SOC 2 Type II compliance

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Fill your chairs with patients, not paperwork

See how dermatology practices reduce scheduling friction and grow cosmetic revenue

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