fashion & apparel

Wrong size, wrong color, wrong fit — every return erodes your margin

AI agents guide shoppers to the right size before they buy, handle styling questions in their language, and process returns and exchanges without friction.

Get a coverage plan Compare with the current page ↗

how it plays out

Real contacts, minute by minute.

Live Chat English

"What size should I get?"

Customer comparing sizing across brands

AI asked for their usual size in a comparable brand
Cross-referenced brand sizing chart with the customer's measurements
Recommended a size based on fit preference (relaxed vs. fitted)
Customer added the recommended size to cart and purchased

Correct size on first order return avoided

WhatsApp Arabic

"Can I see this styled differently?"

Customer wants outfit inspiration before committing

AI pulled product images and suggested complementary pieces
Shared lookbook images featuring the item in three different outfits
Customer asked about fabric care — AI provided washing instructions
Customer added two items to cart from the suggested looks

Upsold from 1 to 2 items styling drove conversion

Email Japanese

"The fabric feels different than described"

Customer questioning material quality after delivery

AI pulled product specs: fabric composition and weight
Compared stated material against known quality benchmarks for the line
Offered exchange for a different material option in same design
Customer chose exchange — return label and new order generated

Exchange processed trust maintained

Instagram DM French

"When will this be restocked?"

Sold-out item from latest collection

AI checked inventory system for incoming shipments
Found restock scheduled for next week in most sizes
Offered to notify customer the moment their size is back
Customer opted in for restock alert via WhatsApp

Back-in-stock alert set demand captured

the team behind it

Faces, not a queue.

real members of the global team

Fashion-Trained Specialists

Agents who understand garment construction, fabric types, and seasonal collections
Skilled at managing VIP client relationships and personal shopping requests
Trained on fashion-specific returns: worn-once policies, tag requirements, final-sale rules

65+ Languages

Native-speaking agents in English, Spanish, Mandarin, and 60+ more
Real-time AI translation for rare language pairs
Cultural context training for every market we serve

Follow-the-Sun Coverage

Operations in Philippines, Colombia, Pakistan, and 6 more countries
Smooth handoff between time zones with shared context
Holiday and weekend coverage without overtime costs

start

See how AI reduces returns and drives styling conversions

We will show you AI-guided sizing and styling in action with your catalog.

Get a quote