Callnovo
Industries
Products
Services
How We ThinkCompliance
Company

ai chatbot

Conversations That Convert

Engage customers instantly on web, WhatsApp, Messenger, and more. AI that understands emotion and knows when to hand off to humans.

AI
Support Bot Online

I need to return an item I bought

I'd be happy to help with your return! Could you share your order number?

#12345

Found it! You have 30 days left to return. Want me to generate a return label?

Type a message...

channels

One Bot, Every Channel

Deploy once, engage everywhere your customers are

Web

Website Widget

Embed on any page. Customizable appearance to match your brand.

WA

WhatsApp Business

Official API integration. Handle 1000s of conversations simultaneously.

FB

Facebook Messenger

Respond instantly to Messenger inquiries 24/7.

LINE

LINE

Reach customers in Japan, Taiwan, Thailand, and beyond.

@

Email

Auto-respond to common email inquiries with AI.

SMS

SMS

Two-way SMS conversations for mobile-first engagement.

smart features

Smart Features That Set Us Apart

Emotion Analysis Unique

Detects customer frustration, excitement, or confusion in real-time. Escalates angry customers before they leave.

65+ Languages

Auto-detect customer language and respond in kind. English, Spanish, Chinese, Arabic, and 60+ more.

Contextual Memory

Remembers past conversations. Returning customers get personalized, context-aware responses.

Smart Handoff

When AI reaches its limits, it smoothly transfers to human agents with full chat history.

Order Lookup

Integrate with your e-commerce platform. Customers check orders, track shipping, process returns — all in chat.

Lead Capture

Qualify leads with conversational forms. Collect emails, phone numbers, requirements through natural dialogue.

Emotion Detection

! "I've been waiting 3 days for a response!"
Priority escalation triggered
+ "That was so helpful, thank you!"
CSAT survey sent
? "I don't understand the process"
Simplified explanation + visual

by the numbers

70%

Queries Automated

<3s

Avg Response Time

24/7

Availability

40%

Cost Reduction

start

Ready to Automate Customer Conversations?

Start engaging customers 24/7 with AI-powered chat.