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Services
Outsourced support teams
Hire Your Team Your dedicated agents, your way. Managed Services Full team management & QA Pay per Resolution We handle everything. You pay per resolution. Ecommerce Support Outsourcing Amazon, Shopify & marketplace sellers Amazon Support Outsourcing Seller Central-native agents Multilingual Support 65+ languages, human agents Quality Assurance AI-powered QA & coachingAnswering services
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Products
Our Product Suite AI-powered tools for every stage of the customer journey
Unified CCaaS platform Voice, chat, QA, and workforce management — unified. See Pricing Need a custom solution? Talk to Sales → -
Industries
Industries We Serve Specialized support for every sector -
Case Studies
Customer Case Studies Results from real Callnovo operations - Pricing
Services
Products
HeroDash — Unified CCaaS platform HeroVoice — AI receptionist, 65+ languagesHeroChat — Omnichannel AI repliesHeroScore — AI quality assuranceHeroCoach — Agent training & certificationHeroShift — Forecast, schedule, optimizeHeroTrack — Time clock & screen monitoringGlobal DID — Local numbers, 150+ countriesGlobal Call Center — Cloud contact center platform See Pricing