Insights & Strategy
Technology
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Technology
HeroDash Customer Support Data Security Controls
See how HeroDash protects customer support data with masking, least-privilege access, encryption, audit trails, consent workflows, and data-protection controls.
Jun 19, 2026 · 8 min
Technology
AI Customer Support From US$0.15 per Structured Resolution
See how HeroDash combines AI and human support to resolve structured contacts from US$0.15, deploy in 3 days, and protect complex cases with human backup.
Jun 7, 2026 · 8 min
Technology
Why Small Businesses Are Switching to AI Phone Agents for After-Hours Calls
Service businesses lose thousands to missed after-hours calls. Here's how AI phone agents handle booking, triage, and dispatch — and when you still need a human.
Apr 12, 2026 · 10 min
Technology
Best Voice AI Platforms 2026
Vapi vs Retell vs Deepgram vs LiveKit: 7 voice AI platforms compared by buyer type, cost per minute, control, and what happens when the AI fails.
Mar 23, 2026 · 15 min
Technology
I Woke Up to 20 Interviews I Never Scheduled — Claude Cowork Did It While I Slept
We used Claude Desktop's Cowork feature to automate candidate screening and interview scheduling. It browses profiles, evaluates candidates, and books Zoom calls automatically.
Mar 10, 2026 · 10 min
Technology
We Made a Vibe-Coding Starter Kit — It's Free and Kind of Fun
A Claude Code template with 20 skills for building fullstack apps from plain English. It's a toy project, it's MIT licensed, and it's kind of fun.
Mar 6, 2026 · 7 min
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