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Hire Your Team Your dedicated agents, your way. Managed Services Full team management & QA Pay per Resolution We handle everything. You pay per resolution. Ecommerce Support Outsourcing Amazon, Shopify & marketplace sellers Amazon Support Outsourcing Seller Central-native agents Multilingual Support 65+ languages, human agents Quality Assurance AI-powered QA & coachingAnswering services
Answering Service Compare live agents, AI, coverage, routing, and handoffs AI Answering Service AI + live agents under one roof — start here After-Hours & 24/7 Nights, weekends, emergencies — your rules Bilingual (EN·ES) Native Spanish, same queue, no transfer For Small Business Real costs, and when not to buy For Law Firms Intake first; never legal advice -
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Outsourced support teams
Hire Your TeamManaged ServicesPay per ResolutionEcommerce Support OutsourcingAmazon Support OutsourcingMultilingual SupportQuality AssuranceAnswering services
Answering ServiceAI Answering ServiceAfter-Hours & 24/7Bilingual (EN·ES)For Small BusinessFor Law Firms All Services See PricingProducts
HeroDash — Unified CCaaS platform HeroVoice — AI receptionist, 65+ languagesHeroChat — Omnichannel AI repliesHeroScore — AI quality assuranceHeroCoach — Agent training & certificationHeroShift — Forecast, schedule, optimizeHeroTrack — Time clock & screen monitoringGlobal DID — Local numbers, 150+ countriesGlobal Call Center — Cloud contact center platform See Pricing
Case Studies
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