champion toolkit
Everything you need to make the case
Evaluating outsourcing partners? Share these resources with your team, your CFO, or your procurement committee.
one-pager
Why Callnovo — One-Pager
A single-page summary of what Callnovo does, how pricing works, and why brands switch to us. Perfect for sharing with stakeholders.
- ✓ What we do (in 3 sentences)
- ✓ Pricing overview: US$5-12/hr BPO, US$40-60/agent HeroDash
- ✓ 65+ languages, 5 days to staff your account, AI-powered QA
- ✓ Three pricing models: per-agent, per-hour, per-resolution
- ✓ Controls aligned with ISO 27001 and SOC 2 practices; systems built to HIPAA and GDPR requirements
roi calculator
ROI Calculator
Show your CFO exactly how much you'd save by outsourcing vs. building in-house. Interactive tool with real numbers.
Erlang Calculator
Work out how many agents a phone queue needs from call volume, handle time, and your service level target.
comparison guides
Comparison Guides
Honest, side-by-side comparisons to help your team evaluate options:
planning your next step
Compare helpdesk options using your workflow
Our Zendesk alternatives guide includes a cost worksheet, product comparison and migration checklist. Use it to assess a shortlist against the same support workload.
start
Need a custom deck?
Tell us about your evaluation process and we'll prepare a tailored presentation for your team — including pricing scenarios for your specific volume and languages.